How to Fix Windows Media Player Problems

You must first ensure all drivers and programs are currently supported (the most up-to-date available)

Windows Media Player Problems
How to Fix Windows Media Player Problems

Microsoft Windows Media Player is a digital media player that plays audio and video on a Microsoft operating system. Unlike most other software for your machine, Windows Media Player is an integral part of the operating system and can’t be removed and reinstalled using the Add/Remove function.

Many times, you will see an error message that is a combination of numbers and letters – this is a code that can tell you where the problem is occurring. You should see a web help button that will give you this code along with some ideas that might help resolve it. If you have the error code, a quick search on the Internet for that code along with “Windows Media Player” can often yield helpful results.

Although it can be difficult to fix problems with the player, there are things you can do to fix the most common problems such as not playing video, hearing audio but no video, and any of the numbered error messages that may come up.

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Check for Updates

As the process is constantly evolving, Microsoft is changing the program to correct known problems. The first line of action is to check the Microsoft website for any updates to the Windows Media player and download any updates you see on the site.

Set as Default

You may not be able to play videos on your machine if Media Player isn’t set as the default option. To set this, go to:

  1. Start and then Default Programs.
  2. Choose Set Default Programs and then Windows Media Player.
  3. Set the program as the default and click Ok.

Add-ons for Mozilla

If you are using Firefox and are having trouble seeing a streaming video on the Internet, you need to download the Windows Media Player plug-in. Go to the Mozilla Add-ons site, choose Plug-Ins and then scroll down to the Windows Media Player option and download it.

Uninstall WMP

Although it isn’t easy, you can uninstall the Media Player, even from Vista. Because this involves changing the registry, make sure that you have everything backed up and a restore point set so that you can go back if there is a problem.

Windows 7

  1. You will have to delete the registry key. Go to Regedit and then open: HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > MediaPlayer. Delete the entire registry key folder.
  2. Now go to HKEY_CURRENT_USER > SOFTWARE > Microsoft > Media Player and HKEY_USERS USER > SOFTWARE > Microsoft > Media Player and do the same thing.
  3. Reboot your computer. Vista should detect that Media Player isn’t installed and should ask if you want to reinstall it.

Windows 10

  1. Start the computer in Safe Mode. Choose Start and then Run.
  2. Type in: appwiz.cpl and click OK.
  3. Find and select Windows Media Player and choose Remove.
  4. You will be prompted to uninstall WMP. Restart the computer and go to Microsoft and download the latest version.

If nothing else works, you may need to reinstall the operating system in order to get the Player working again.

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